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Oconee Regenerative and Joint Institute

Oconee Regenerative and Joint Institute

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Patient Satisfaction Survey

To deliver the best quality Services to our patients, we want you to tell us how we’re doing. Survey results will help identify opportunities and operational enhancements.

Oconee Regenerative and Joint recognizes you can go anywhere for your services and are glad that you chose to use us.

Patient Satisfaction Survey

Did you know that Oconee Regenerative and Joint conducts a yearly provider satisfaction survey?
Have you completed a survey before?
Did you know we produce provider news and clinic updates on our Facebook page and website?
Do you feel they answered all your questions thoroughly?
After your procedure/injection do you receive post care instructions and do you understand them?
Have you ever had a need to call us after hours?
Were you properly greeted at the front desk?
Were your charges properly communicated to you?
Do you feel that you were explained any questions you may have had about your scheduled appointment with us?
When you checked in at the front desk, did the staff greet you and verify your name, address and insurance card?
During your conversations with the clinic, have you had the opportunity to speak with staff regarding any questions you may have, namely the provider?
Do you know who the Practice Manager is?
Have you been on our Facebook page?
Do you understand your individual bill?
During your initial consultation where prices were discussed with you and payment options?
Did you know that Physical Therapy is part of your treatment plan if ordered and that you also have a copayment for PT depending on your insurance?
Are you aware of the services the clinic offers?
Do you have any concerns that you would like to voice?
Were you referred to our clinic?
If you are receiving Weight Loss Services, do you feel that the program is of value to you for services received?
If you are receiving Personal Injury assistance, did the staff help you understand the process of working through your attorney?

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